Joe, I am so very sorry, you might remember Nathan was the first in our area to suffer through this. He does feel your pain. I had to go through two horrible dealers before Critterman clued me onto Fox. To date they have been excellent in service. It is about an hour drive for me and there is a dealer much much closer but it is not worth going to them as they combine incompetence with arrogance so please do not be hesitant to switch. They know they screwed up and just are too slimy to admit it.
chuck