Thread: Recall notice
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Old 02-04-2008, 09:48 AM
  
Small Dealer
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Join Date: Mar 2005
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Quote:
Originally Posted by AWhatstice?
Just got off the phone with my GM service rep at my dealer. He asked me for the last 8 digits of my VIN. Sounded like he was looking at a computer screen, and he read off exactly what MyGMLink states for the pinion seal replacement "CARRIER ASSEMBLY (COMPLETE) - REAR DIFFERENTIAL - REPLACE, INSTALL REAR DIFFERENTIAL HOSE AND VENT (PONTIAC, SATURN)" I had done back on Oct 1, '07. I asked him if that was done per the recall letter, and he said it should be the same. At no time did he ask what the recall # was. I asked if the parts were the same, and he said he didn't know, but assumed they were. He asked me if I had any spots on my garagege floor in the area of the rear axle. I told him no, not since the replacement. He suggested If that were the case, wait until I got the recall letter, and he'd know for sure by then if it was different than what they had done in October, and if I had any leaks prior to receiving the letter, just bring the car in and they'd take care of it. So as soon as I receive the recall letter, I'm calling back.

It is impossible to tell from what is listed in your "MyGMLink" history and your dealership saw in the GM VIS history.

The labor operation shows that the whole differential was replaced, not a pinion seal, ie CARRIER ASSEMBLY (COMPLETE)-REAR DIFFERENTIAL-REPLACE.

At the same time, the rear differential vnet was serviced per the TSB for a leak, ie INSTALL REAR DIFFERENTIAL HOSE AND VENT (PONTIAC, SATURN).

Not that any of that actually matters.

The parts required to repair a leaking rear pinion seal and the procedure were changed in early December. Revised pinion seal as part of a kit with a pinion yoke and pinion nut. Tweaked procedure, mentioning the draining of the differential before seal replacment could be done. Doubtful that the seal you may or may not had serviced on the 1st of October was the revised seal.

At the current time, your car will need to have the recall procedure performed at some point. It shows that your car is involved in the recall.

As the service rep said, by the time you get the your notification letter, the dealership will be up to speed on what is involved.
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Last edited by Small Dealer : 02-04-2008 at 10:09 AM.
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