Pontiac Solstice Forum - View Single Post

Quote:

Originally Posted by walsh.travis

I ordered a stubby antenna on January 27th, I have sent several emails to which have received no response from Carccessory.com. Has anyone else been treated like this from a supporting vendor?

I had a very bad experience with Carccessory.com, and will never consider purchasing from them again.

I ordered a B series antenna - which was in unacceptable shape when it arrived. It appeared to be a used antenna, due to the scratches and gouges in the metal. On top of that - it was completely broken! The extension part of the antenna was defective - the treads were worn and the top of the antenna could not be screwed on!! I assume that this is the reason that it was returned to them the first time.

Carccessory.com refused to answer questions, they would send form letter responses and were extremely evasive in all of correspondences.

In addition, Carccessory.com sent someone else's order to me accidentally... They appeared to be upset with ME when I informed them and demanded that I mail it back to them immediately. They also sent out a shipping confirmation statement that was not true, my order was shipped out over a week after when stated that it was sent.

All of this could have easily been worked out to my satisfaction, however Carccessory absolutely refused to discuss any of these issues.

I'm stubborn with this type of idiocy an unethical behaviour, so I contacted my credit card company to have the charge reversed.

When my card company pulled the file, and told me that they would refund the money immediately without delay since this vendor had been flagged already for issues such as these.

__________________
A proud member of BOTH SkyRoadster and Solsticeforum
02.07.05 Fell in love with SKY at Philly Auto Show
02.08.05 Asked to be put on waiting list at Dealership
01.10.06 Deposit
10.31.06 HOME
Kappa Event Pics
Spag's UK Visit

Quote:

Originally Posted by solli4me

I am biting my tongue. Wanna see a pic of my box?

	Spag Member Join Date: Jun 2006 Location: Walking distance from the production line!	Quote: Originally Posted by walsh.travis I ordered a stubby antenna on January 27th, I have sent several emails to which have received no response from Carccessory.com. Has anyone else been treated like this from a supporting vendor? I had a very bad experience with Carccessory.com, and will never consider purchasing from them again. I ordered a B series antenna - which was in unacceptable shape when it arrived. It appeared to be a used antenna, due to the scratches and gouges in the metal. On top of that - it was completely *broken! The extension part of the antenna was defective - the treads were worn and the top of the antenna could not be screwed on!! I assume that this is the reason that it was returned to them the first time. Carccessory.com refused to answer questions, they would send form letter responses and were extremely evasive in all of correspondences. In addition, Carccessory.com sent someone else's order to me accidentally... They appeared to be upset with ME when I informed them and demanded that I mail it back to them immediately. They also sent out a shipping confirmation statement that was not true, my order was shipped out over a week after* when stated that it was sent. All of this could have easily been worked out to my satisfaction, however Carccessory absolutely refused to discuss any of these issues. I'm stubborn with this type of idiocy an unethical behaviour, so I contacted my credit card company to have the charge reversed. When my card company pulled the file, and told me that they would refund the money immediately without delay since this vendor had been flagged already for issues such as these. __________________ A proud member of BOTH SkyRoadster and Solsticeforum 02.07.05 Fell in love with SKY at Philly Auto Show 02.08.05 Asked to be put on waiting list at Dealership 01.10.06 Deposit 10.31.06 HOME Kappa Event Pics Spag's UK Visit Quote: Originally Posted by solli4me I am biting my tongue. Wanna see a pic of my box?