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Old 02-14-2008, 06:36 AM   #12 (permalink)
PAO
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Quote:
Originally Posted by bigblau View Post
Unless GM gives me the parts to do the job myself, I think I’m going to take my chances and not have the recall done -the rear isn’t leaking yet, but chances are good it will after dealer gets hands on it.

I’ll never forget a recall my mother had done on her 1979 VW Rabbit Diesel. It was a recall for reported brake line corrosion and subsequent failure. Took the car to the dealer. They replaced the brake lines, filled it with fluid and that’s that right? Well, after taking the car home we could smell oil fumes inside the car. Then, about a week later after getting some groceries I notices that the rear seat carpet behind the driver was wet. On further investigation it was brake fluid. Took it back to the dealer and told him what we discovered. Dealer denied any complicity and suggested that we may have done it ourselves. I called VW of America and they told the dealer to fix it. All the dealer did was take out the carpet and pressure wash it -of course the brake fluid striped the paint on the floor and the car rotted in a matter of a couple of years.

The dealer never admitted to doing anything wrong but about a year later, duing a Christmas Party my friend had I found out the whole story. My friends’ friend Pete, who worked at this dealership told me what had happened. We were just talking and I happened to mention what the VW dealer had done to my moms car. That’s when Pete said, “so that was your moms car.” Well he continued to tell us the whole story. Seems the dealer hired some young kid out of HS at minimum wage. The kid did the recall job on my mom’s car. After about five minutes of pumping on a five gallon drum of brake fluid into my mom’s car brake lines he goes over to Pete and tells him that for some reason he can’t seem to get any pressure in the brake lines? Pete went over and discovered that the kid forgot to tighten the brake line coupler (union) and that the brake fluid had leaked all over the floor behind the drivers seat of my mom’s car.

Like I said, until it starts leaking (unless GM gives me the parts to do the job myself), I'll just leave well enough alone.
I understand its a personal decision, but as SD stated.....you probably will not be able to take the sol into a dealer again without the recall procedure being done....a liability issue on GMs part.......I would also say you are using a wide brush here to paint all service departments as incompetent....the story above is one example of bad management and supervision by one dealership....not a company as a whole....

we had the pinion seal replaced on our 06 at 11k and it now has over 31k on it an not a problem....Im still convinced to this day that many of the issues that we have seen with repeated leaks etc boil down to service techs not following the procedures as outlined in the TSBs or sheer laziness and incompetence on their part as well, followed by lousy TQM by service managers.....

we have a great service department and I personally wouldnt hesitate to turn our sol over to them for any type of work....Ive even recommended them to several members here who are now using them as well and are very happy with them....
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