Pontiac Solstice Forum - View Single Post - Drivers Side Seat Belt Wear Problem

Quote:

Originally Posted by Fat Cat

After receiving some great initial service from the service adviser about this situation, I got to play phone tag with him leaving messages.

Now today I call and he is no longer employed at the dealership.

I had to re-explain what was going on and now they will say they will get back to me after they see if he left any info regarding this.

Nothing like a little drama added to a problem.

I hope this works out ok but we will see. If they won't replace the seat cover would I need to kick this up to a district rep?

Fat Cat:

You really should not have a problem with the Dealer. They know of the problem with the seat wear and the cause. If they give you a run around, yes bring it up to the next level after speaking with the Dealership owner. Give the owner a chance first and then if necessary go higher at GM. Then the Dealership can not complain that you never brought it to the attention of someone who could have resolved your problem. Good luck and keep us posted.

Frank I

__________________
07 Black GXP

Current Mods:
Leather, Suede and Embroidered Interior by JPM
SOLO Performance Mach Exhaust
SOLO High-Flow CAT
Hahn Intercooler
Westers Tune
Fijita Intake
Dashhawk
Beltronic G-Meter
Painted Calipers
Custom Painted Engine Cover, Intercooler Pipes and Fuse Box

Future:
DEI Cry 02 System for air & fuel cooling
Slotted & Drilled Rotors
Wide Body Kit if I can ever find one that I like

	Frank I Member Join Date: Sep 2006 Location: North Georgia Mountains	Quote: Originally Posted by Fat Cat After receiving some great initial service from the service adviser about this situation, I got to play phone tag with him leaving messages. Now today I call and he is no longer employed at the dealership. I had to re-explain what was going on and now they will say they will get back to me after they see if he left any info regarding this. Nothing like a little drama added to a problem. I hope this works out ok but we will see. If they won't replace the seat cover would I need to kick this up to a district rep? Fat Cat: You really should not have a problem with the Dealer. They know of the problem with the seat wear and the cause. If they give you a run around, yes bring it up to the next level after speaking with the Dealership owner. Give the owner a chance first and then if necessary go higher at GM. Then the Dealership can not complain that you never brought it to the attention of someone who could have resolved your problem. Good luck and keep us posted. Frank I __________________ 07 Black GXP Current Mods: Leather, Suede and Embroidered Interior by JPM SOLO Performance Mach Exhaust SOLO High-Flow CAT Hahn Intercooler Westers Tune Fijita Intake Dashhawk Beltronic G-Meter Painted Calipers Custom Painted Engine Cover, Intercooler Pipes and Fuse Box Future: DEI Cry 02 System for air & fuel cooling Slotted & Drilled Rotors Wide Body Kit if I can ever find one that I like