Originally Posted by Lumix
You know...you really should never have to fear going to the service department.
Yet we all have horror stories about it. And it's a general problem no matter where you go. There are exceptions, though I have never been one of them.
Why is GM so utterly incompetent about almost everything they do?
Are we going to be buying new diffs every year once our warranty is out? -Lumix
Knock on wood, only diff. problem here was overfill corrected.
Near horror story this past week when having my car serviced at 12,00 miles before going to the GA Shine Run. Car's ready and waiting out front, I was told. Paid the bill, walked outside with keys and invoice to.....
Whoever had pulled my car around front left it parked with the nose hanging over a concrete parking stop!!!!
I mmediately felt under the nose for contact. Whew, there was none, but came within 1/8"!!! I marched right back in and first thing I told the Service Manager was, "You came this close to repainting or replacing my Solstice's front end!!" He followed me back outside and looked at it, asked me several times if it was scratched. I told him no, that he'd better talk to whoever pulled it around. He said they all know about those cars and that he'd have a word or two with them. My dealership prides itself with my car. It was the first Sol sold there and the first sold in Calhoun County, AL.