My differential on my 2006 was replaced in January 2008. The dealer is telling me I should still bring it in for the recall. I called Pontiac and they referred me back to the dealer.
Any harm in doing this? I figured they'd have to change my differential fluid in the process (cannot do this myself), which isn't a bad idea after 1,200 miles. Otherwise, I'm pretty sure they'll be replacing a seal that doesn't need to be replaced.
My differential on my 2006 was replaced in January 2008. The dealer is telling me I should still bring it in for the recall. I called Pontiac and they referred me back to the dealer.
Any harm in doing this? I figured they'd have to change my differential fluid in the process (cannot do this myself), which isn't a bad idea after 1,200 miles. Otherwise, I'm pretty sure they'll be replacing a seal that doesn't need to be replaced.
Just because you have a new differential does NOT mean that it doesn't NEED the new the Pinion Seal Kit ... that is why the recall asks that you bring your car in for the dealer to "look" and see if the repair is required.
Let the Dealer make the call ... the seal in the differential may be one that falls within the range of poorly made ones. Why risk it?
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Quote:
Originally Posted by sol79
My differential on my 2006 was replaced in January 2008. The dealer is telling me I should still bring it in for the recall. I called Pontiac and they referred me back to the dealer. Otherwise, I'm pretty sure they'll be replacing a seal that doesn't need to be replaced.
This needs to be checked out before the recall is done.
If a Solstice has had a replacement differential that is 2008 design, as several have posted over the last few months, it cannot use the the redesigned pinion seal in the recall kits. This is because of seal dimensional differences.
The dealership should check the differential casting number to determine if it is of 2008 design.
The procedure is available in Document Id#2045695 on their electronic service information systems.
Quote:
Originally Posted by MomsSol
... that is why the recall asks that you bring your car in for the dealer to "look" and see if the repair is required.
There is currently no "look" or "inspection" step in the recall procedure.
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Any GM Solstice Service Manual and Service Bulletin information found here on site, or Sales and Product information should be thought of as correct and accurate as of the date posted. After that any information or procedure should be confirmed as still correct with your dealership.
Last edited by Small Dealer : 02-22-2008 at 03:43 PM.
Reason: spelling
Location: Under an invisibility cloak, somewhere in the Northeast
Quote:
Originally Posted by Small Dealer
Quote:
Originally Posted by MomsSol
... that is why the recall asks that you bring your car in for the dealer to "look" and see if the repair is required.
There is currently no "look" or "inspection" step in the recall procedure.
UPDATE and CORRECTION
The recall procedure has been updated to included a couple of MomsSol's suggestions and words of advice.
There now is an inspection procedure inital step in the recall for vehicles that have had their rear differential replaced. It involves checking GM online service records for the part number used in the replacement, as they could already have the new revised seal.
The big update was the addition of the "MomsSol Rule". A new note was added to inform technitions to used the proper tools and take care not to damage the seal on installation.
for MomsSol!
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Any GM Solstice Service Manual and Service Bulletin information found here on site, or Sales and Product information should be thought of as correct and accurate as of the date posted. After that any information or procedure should be confirmed as still correct with your dealership.
Last edited by Small Dealer : 02-16-2008 at 12:20 PM.
I'm very impressed that (someone at) GM took the input from MomsSol and utilized it. Allowed MomsSol to act as a liaison between the owners and GM. Whoever listened and passed the word up the proper channel to reach the right people - Thank you.
Another case of the respect given to someone who has given a lot to the Solstice community!
Congrats MomsSol!
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This needs to be checked out before the recall is done.
If a Solstice has had a repalcement differential that is 2008 design, as several have posted over the last few months, it cannot use the the redesigned pinion seal in the recall kits. This is because of seal dimensional differences.
The dealership should check the differential casting number to determine if it is of 2008 design.
The procedure is available in Document Id#2045695 on their electronic service information systems.
There is currently no "look" or "inspection" step in the recall procedure.
That's the worst possible news I could have gotten. I had them do the recall, anyway. Does that mean it will start leaking now? What happens when you put the recall parts into a 2008 differential?
This Pontiac has been the worst ownership experience of any car I have ever owned. I'm thoroughly disgusted. You call GM and they can't tell you anything. You call the dealer and they know even less then GM. Then you have them do the work and you find out they've put the wrong parts in. Oh, well, I guess I should be prepared for the 8th dealer visit since I bought the car 8 months ago.
There is ONE dealer in about 100 miles of me. I'm at their mercy. How am I supposed to convince them that what I've read on the internet is what they're supposed to follow?
The dealer didn't even know that the recall seal was different than the seal already in the car.
GM says that their technical POC is the dealer. Great. The dealer won't listen to me and their the technical POC. How the heck do I get my car fixed? What do I do? Other than selling the car (already listed on Autotrader!).
I hate this car so much right now. It is so poorly built and designed.
Location: Under an invisibility cloak, somewhere in the Northeast
The February 15th revison of the recall procedures, now includes a system inspection of part numbers used in differential replacement. It also has a list of rear differential units that do not require the recall to be performed as they include the new seal.
The rear differential unit installed in your car the begining of Janaury, part number 15825073, is not one of the exempt units.
It should have had the recall performed on it.
__________________
INFORMATION POSTED ON SITE
Any GM Solstice Service Manual and Service Bulletin information found here on site, or Sales and Product information should be thought of as correct and accurate as of the date posted. After that any information or procedure should be confirmed as still correct with your dealership.
Last edited by Small Dealer : 02-22-2008 at 03:55 PM.
Reason: To make clear that the part replaced was the rear differential. Changes in blue.
[quote=
GM says that their technical POC is the dealer. Great. The dealer won't listen to me and their the technical POC. How the heck do I get my car fixed? What do I do? Other than selling the car (already listed on Autotrader!).
I hate this car so much right now. It is so poorly built and designed.[/QUOTE]
Hello sorry for your experiance, thats why we have this great forum to referance to and members like Small Dealer to help out. Hope all works out for you. Thanks Norm norm's fiberglass home page
Hello sorry for your experiance, thats why we have this great forum to referance to and members like Small Dealer to help out. Hope all works out for you. Thanks Norm norm's fiberglass home page
GM is being great, though. They said they will do the research for me and find out if the part should have been replaced.
Small Dealer is an excellent source of information. Thanks for your reply!
I'm very confused, though. Why would my replacement differential (January 2008) have shipped with a dimensional incorrect seal designed for a 2006-2007 differential?
I suppose it all boils down to this. You have a brand new differential and a new pinion seal, right? The new differential is installed in a 2006 Solstice, presumably this replacement differential is exactly like the unit installed in a 2008 Solstice. What happens when you put the Seal Kit from the recall into that new differential?
Is it the wrong size? Will it eventually leak? Or will the revised pinion seal work just fine in that replacement 2008 differential?
I'm missing something fundamental here. I know.
It's a hard decision, but I've put the car up for sale. Mainly because of a coolant leak the dealer just can't seem to find. I've had so many problems with this car that I'm just fed up. The next guy will probably have great luck with it, but I just can't trust it, anymore.
Location: Under an invisibility cloak, somewhere in the Northeast
Quote:
Originally Posted by sol79
Why would my replacement differential (January 2008) have shipped with a dimensional incorrect seal designed for a 2006-2007 differential?
I suppose it all boils down to this. You have a brand new differential and a new pinion seal, right? The new differential is installed in a 2006 Solstice, presumably this replacement differential is exactly like the unit installed in a 2008 Solstice. What happens when you put the Seal Kit from the recall into that new differential?
Is it the wrong size? Will it eventually leak? Or will the revised pinion seal work just fine in that replacement 2008 differential?
Reread my first reply, most of your answers are in there.
"If a Solstice has had a repalcement differential that is 2008 design, as several have posted over the last few months, it cannot use the the redesigned pinion seal in the recall kits. This is because of seal dimensional differences.
The dealership should check the differential casting number to determine if it is of 2008 design."
Then my second reply.
"The February 15th revison of the recall procedures, now includes a system inspection of part numbers used in differential replacement. It also has a list of rear differential units that do not require the recall to be performed as they include the new seal.
The unit installed in your car the begining of Janaury, part number 15825073, is not one of the exempt units.
It should have had the recall performed on it."
The unit installed in your car is not a 2008 design unit. Therefore it does not have the redesigned seal.
The 15825073 unit was the called for replacement unit for a 2006 Solstice.
But to answer your questions outright:
1) Why would my replacement differential (January 2008) have shipped with a dimensional incorrect seal designed for a 2006-2007 differential?
If the unit was of 2008 production spec, the seal would have been different then the seal in a 2006-2007 production spec unit. The replacement seal for a 2006-2007 differential, which is used in the recall, is different then the production seal in a 2008 spec differential, based on December 2007 bulletin information.
Many posts are reporting that their recent replacement units are of 2008 production spec.
If your replacement had been of 2008 spec, then the recall seal kit would not have been recommended or required.
2) You have a brand new differential and a new pinion seal, right?
Yes, but they are said to be not compatible.
If by "a brand new differential" you mean "your" replacement differential, then the seal of course would be new. It would just not be of the new revised design.
If "a brand new differential" means "a" 2008 spec replacement differential, then the seal of course would be new, of a new design, but dimensionally different from the new revised seal that is in the recall kit and a replacement of 2006-2007 production spec differentials.
3) The new differential is installed in a 2006 Solstice, presumably this replacement differential is exactly like the unit installed in a 2008 Solstice.
No, in your case, the replacement unit is closer to the unit originally installed in a 2006 Solstice. The 2008 differential would have different external appearances. It would accept the driveline support introduced during the 2007 production year. Could have different mounting attachments then the 2006. Could have updated internal baffling. And of course finally, would have the, change that "the" to an "a", revised pinion seal.
4) What happens when you put the Seal Kit from the recall into that new differential?
The bulletin doesn't say what would happen. Just that there are dimensional differences. One could asssume that a leak would be the possible outcome.
5) Is it the wrong size?
No, it is a different size.
6) Will it eventually leak?
See answer to question 4.
7) Or will the revised pinion seal work just fine in that replacement 2008 differential?
If by "that" you mean "your" replacement differential, then yes, it appears that the recall was called for and should work fine.
If "that" means "a" 2008 spec replacement differential, then no the recall seal may not work fine, based on the December bulletin.
Just because your differential was replaced in the calendar 2008, does not mean it is a 2008 production spec differential.
__________________
INFORMATION POSTED ON SITE
Any GM Solstice Service Manual and Service Bulletin information found here on site, or Sales and Product information should be thought of as correct and accurate as of the date posted. After that any information or procedure should be confirmed as still correct with your dealership.
Last edited by Small Dealer : 02-20-2008 at 04:20 PM.
Reason: Appears that this was misunderstood, corrections in [COLOR=BLUE][B]BLUE[/B][/COLOR]
Can't hurt...
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