Location: Under an invisibility cloak, somewhere in the Northeast
GM will be holding a press conference at 1PM.
Quote:
Media Advisory: GM's Wagoner to Announce Major Consumer Initiative
DETROIT - General Motors Chairman and CEO Rick Wagoner will announce a major consumer initiative at a news conference on Wednesday, Sept. 6, at 1 p.m. EDT at the GM Renaissance Center. A news release will be issued at 12:50 p.m. EDT, and will be available on GM Media Online (media.gm.com). Th e release and additional media materials also will be distributed at the news conference.
Expected to concern changes in warranty length, both time and mileage, and possible increases in length/mileage of roadside assistance and courtesy transportation.
Well be back latter to explain what and if it concerns Solstice.
(9/14 1,236)
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Any GM Solstice Service Manual and Service Bulletin information found here on site, or Sales and Product information should be thought of as correct and accurate as of the date posted. After that any information or procedure should be confirmed as still correct with your dealership.
Last edited by Small Dealer : 09-14-2006 at 09:24 AM.
We await your return. It probably will be in response to Ford's longer across teh board(?) factory powertrain warranty advertised as the longest "from a major manufacturer".
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When more than one friend wants to ride shotgun
No, I do not work for GM or any subsidiary or supplier.
Location: Under an invisibility cloak, somewhere in the Northeast
Here is the press release. More later after the dealership broadcast ends.
Quote:
GM Customers Take to the Skies in New Campaign
Major Marketing Effort Supports New GM 100,000-Mile Powertrain Warranty
Voices Next Big Step in Company’s North America Turnaround Plan
DETROIT– General Motors will tell consumers about the newest reason why they should put GM vehicles on their shopping lists through a fully integrated corporate marketing campaign that debuts Thursday.
Themed “Elevate,” the campaign will tell the story of how people who buy GM cars, pickups, SUVs and crossover vehicles will now be traveling on a “higher road” with a new level of confidence, thanks to GM’s new 100,000-mile, five-year powertrain limited warranty, which was announced today by GM Chairman and CEO Rick Wagoner.
The new powertrain warranty features expanded powertrain coverage across all eight GM brands to 100,000 miles and five years, beginning with the entire 2007 lineup of cars and light-duty trucks. It is completely transferable, carries no deductible and is the best warranty of any full-line automaker. GM also has expanded its 24/7 roadside assistance and courtesy transportation programs to 100,000 miles and five years. Altogether, it’s the best coverage in the auto industry.
Wagoner said that the new powertrain warranty, combined with GM’s outstanding quality, competitive pricing, and a stable of successful new vehicles with relevant technologies such as OnStar and StabiliTrak, provide GM customers with an unprecedented level of value and peace of mind.
GM will begin to get this message out with a 60-second spot that will air during Thursday night’s NBC-televised NFL season opener between the world champion Pittsburgh Steelers and the Miami Dolphins. The spot also will air on a wide variety of premium network and cable sports, news and entertainment programming.
Created with GM by Deutsch Inc. in Los Angeles, the spot features several 2007 GM cars and trucks, which “elevate” above gridlocked traffic in Los Angeles, New York, Miami and San Francisco. Once airborne, surprised drivers accelerate on this exclusive, alternate freeway. A voiceover states: A new level of strength. A new level of quality. A new level.. of confidence. Introducing the GM 100,000-Mile Warranty. With courtesy transportation and roadside assistance on every vehicle we make. It’s the best coverage in America, from the biggest brand in America. Music for the spot is “Get What You Need,” by Jet.
“The goal of the ‘Elevate’ campaign is to tell people that GM is now offering the broadest, largest, most value-driven coverage in the industry,” said Mark LaNeve, GM North America vice president of vehicle sales, service and marketing. “Our comprehensive coverage demonstrates we’re serious about the quality and reliability of all of our vehicles. And we have an integrated marketing campaign that showcases that belief clearly, strongly and consistently.”
In addition to the television component, the “Elevate” campaign will have a heavy online presence, an experiential out-of-home component in several major markets across the United States, print advertising in newspapers and point-of-sale materials. All communications will carry the “Elevate” theme and will, in a variety of creative ways, show GM vehicles on the exclusive elevated highway.
“There’s a remarkable gap between the perception of GM quality and the reality,” said Eric Hirshberg, president and chief creative officer of Deutsch. “We found that the best way to deal with that was simply to ignore it. If you tell people, ‘We’re better than you think we are,’ they don’t believe you. Whereas if you come from a place of utter and complete confidence, people feel it and respond. So we shed the baggage and went on offense.”
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Any GM Solstice Service Manual and Service Bulletin information found here on site, or Sales and Product information should be thought of as correct and accurate as of the date posted. After that any information or procedure should be confirmed as still correct with your dealership.
will be interesting to see how GM handles all the clunk.whine issues now that are currently documented by the owners with their dealers......I know they will not make it retroactive to 06...but wondering if they will honor it on a case by case basis.......uuumm interesting thought!!
~~~~~~~~~~~~~~~~~~~ Pontiac builds excitement... Saturn has rethought it's image...
The time has come for the enthusiasts... NASSOA(TM)
Founding Member-Vendor and Marketing Coordinator ~~~~~~~~~~~~~~~~~~~
I wonder how they handle ECM retunes and 100,000 mile/5 year powertrain warranty...
Makes for a two year longer waiting period anyone who was going to wait until end of warranty to install mods.
Overall this is a great leap forward for GM and sets the bar higher for the other major brands. Their achievements in JD Power can now be bragged on to a higher level. They are now backing up with paper what the reports have said.
__________________
When more than one friend wants to ride shotgun
No, I do not work for GM or any subsidiary or supplier.
I wonder how they handle ECM retunes and 100,000 mile/5 year powertrain warranty...
Could language in the new warranty be more specific and detailed regarding issues such as retunes or aftermarket mods like turbos for ex? If so which would be likely targets?
Last edited by birdliver : 09-06-2006 at 11:43 PM.
More Warranty Details
2007 Supplement to the Warranty and Owner Assistance Information Booklet
For 2007 Passenger Car and Light Duty Truck and Van models
In addition to the Vehicle Coverage described in the Warranty and Owner Assistance Information booklet, General Motors will warrant each 2007 model year passenger car, light duty truck or van for 5 years, or 100,000 miles/160,000 kms. with no deductible, whichever comes first, from the original in-service date of the vehicle, for warrantable repairs which are required as a result of defects due to material and/or workmanship to the Powertrain components as listed below:
Engine
Cylinder head, block, timing gears, timing chain, timing cover, oil pump/oil pump housing, OHC carriers, valve covers, oil pan, seals, gaskets, turbocharger, supercharger and all internal lubricated parts as well as manifolds, flywheel, water pump, harmonic balancer and engine mount. Timing belts are covered until the first scheduled maintenance interval.
Transmission/Transaxle/Transfer Case
Case, all internal lubricated parts, torque converter, transfer case, transmission/transaxle mounts, seals, and gaskets.
Drive Systems
Final drive housing, all internal lubricated parts, axle shafts and bearings, constant velocity joints, axle housing, propeller shafts, universal joints, wheel bearings, locking hubs, front differential actuator, supports, front and rear hub bearings, seals and gaskets.
Courtesy Transportation Program
During the warranty coverage period, alternate transportation and/or reimbursement of certain transportation expenses will be available under the Courtesy Transportation Program if your vehicle requires warranty repairs. Several transportation options are available. Refer to your Owners Manual for details, including reservation of rights, or consult your dealer/retailer.
What Is Not Covered
All the above items are not covered for damage due to accident, misuse, alteration, insufficient or improper maintenance, contaminated or poor quality fuel. Medium Duty trucks, including the C4500, are excluded from this powertrain coverage. For complete details refer to your Warranty and Owner Assistance Information booklet.
Roadside Assistance Program
General Motors is proud to offer the response, security, and convenience of the 24-hour Roadside Assistance Program for a period of 5 years or 100,000 miles/160,000 kms., whichever comes first. Refer to your Owner Manual for details, or consult your dealer/retailer. The Roadside Assistance contact information is listed in the Customer Assistance Offices section of the Warranty and Owner Assistance Information booklet.
This is a supplement to the express conditions and warranties described in the Warranty and Owner Assistance Information booklet. Other coverages are not extended or altered due to this supplement.
For 2007 model year passenger car, light duty truck and van owners requiring a more comprehensive coverage than what is provided with this warranty and the New Vehicle Limited Warranty, an authorized GM service contract (GM Protection Plan, Saturn Service Plan or Saab) is available through your dealer/retailer. These are the only plans recommended by General Motors. See your dealer/retailer for details.
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INFORMATION POSTED ON SITE
Any GM Solstice Service Manual and Service Bulletin information found here on site, or Sales and Product information should be thought of as correct and accurate as of the date posted. After that any information or procedure should be confirmed as still correct with your dealership.
Last edited by Small Dealer : 09-06-2006 at 12:57 PM.
Location: Under an invisibility cloak, somewhere in the Northeast
Quote:
Originally Posted by SolsticeMan
I wonder how they handle ECM retunes and 100,000 mile/5 year powertrain warranty...
I do not think they will change policies, just changing the time and mileage limits.
Should be the same:
Quote:
Damage Due to Accident, Misuse, or Alteration
Damage caused as the result of any of the following is not covered.
• Collision, fire, theft, freezing, vandalism, riot, explosion, or objects striking the vehicle
• Misuse of the vehicle such as driving over curbs, overloading, racing, or other competition. Proper vehicle use is discussed in the owner manual.
• Alteration or modification to the vehicle including the body, chassis, or components after final assembly by GM.
• Coverages do not apply if the odometer has been disconnected, its reading has been altered, or mileage cannot be determined.
Important: This warranty is void on vehicles currently or previously titled as salvaged, scrapped, junked, or totaled.
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INFORMATION POSTED ON SITE
Any GM Solstice Service Manual and Service Bulletin information found here on site, or Sales and Product information should be thought of as correct and accurate as of the date posted. After that any information or procedure should be confirmed as still correct with your dealership.
Last edited by Small Dealer : 09-06-2006 at 12:53 PM.