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View Poll Results: How satisfied are you with your dealer's service department?
1 - least satisfied 17 6.05%
2 11 3.91%
3 13 4.63%
4 6 2.14%
5 15 5.34%
6 12 4.27%
7 21 7.47%
8 42 14.95%
9 37 13.17%
10 - completely satisfied 107 38.08%
Voters: 281. You may not vote on this poll

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Old 06-21-2006, 07:57 AM
   2006 Survey: Dealer Service Satisfaction
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Join Date: Feb 2004
Location: The hills of NJ
This is part of a series of polls on 2006 owner satisfaction. Please see links below for instructions and links to all associated polls.

Main thread with instructions:
Overall satisfaction: 2006 Survey: Overall Satisfaction [and instructions]

Links to other associated polls:
Exterior styling: 2006 Survey: Exterior Styling
Exterior quality: 2006 Survey: Exterior Quality
Interior styling: 2006 Survey: Interior Styling
Interior quality: 2006 Survey: Interior Quality
Interior comfort/size: 2006 Survey: Interior Comfort/Size/Capacity
Ride: 2006 Survey: Ride
Steering/Handling: 2006 Survey: Steering/Handling
Engine: 2006 Survey: Engine Performance/Quality
Mechanical quality: 2006 Survey: Machanical Quality
Dealer service: 2006 Survey: Dealer Service Satisfaction
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Last edited by mceb : 06-21-2006 at 08:15 AM.
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Old 06-24-2006, 07:31 AM
   survey
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how about a choice enabling you to select that you haven't had to go to your dealers service department?
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Old 06-24-2006, 12:52 PM
   What About Parts Dept!!
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The parts dept would be a negative 99999999999999999999! Thet sucked, absolute A-Holes!! Haven't used the service dept yet though!! =)
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Old 06-26-2006, 10:06 PM
   service is A-ok
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Join Date: Nov 2005
Location: Lancaster CA
Even though the Solstice is a low end car the service department at Rally GMC, has been outstanding. The car is always given the utmost in care when brought in for service, Whether warranty or regular they take care of its every need. unfortunately all the glass was pitted when delivered, it was all replaced. The rear axle is on its second leak cycle, fixed. They even took care of a door ding Dreamin got in some parking lot. Way to go guys and gals at Rally.
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Old 06-27-2006, 11:35 AM
  
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Join Date: Apr 2006
Location: Houston
I've only had to go in once. Three minor problems. They kept the car all day and none of the three were fixed. There is a part on order for one problem and they said they would look at the other two again.

It has been about 5 weeks waiting for the part.
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Old 07-17-2006, 08:24 PM
  
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Join Date: Feb 2006
Location: Washington, DC
way negative. bent panels from wrong lift...blah blah. though they at least told me about it. very unsatisfied
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