DDMWorks, Great Customer Service - Pontiac Solstice Forum
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post #1 of 7 (permalink) Old 05-25-2016, 09:43 AM Thread Starter
tallcraig's Avatar
Join Date: Feb 2009
Location: Thunder Bay
Posts: 202
DDMWorks, Great Customer Service

I would like to thank Ivy and Dave for their continued support of the products they offer. 5.5 years after my Stage 3 install, I shipped my ECM to DDMWorks, Dave tweaked the tune and it was back in my car in less than than a week! Two Thumbs Up !

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post #2 of 7 (permalink) Old 05-25-2016, 10:07 AM
Sly Bob's Avatar
Join Date: Aug 2006
Location: Welland, ON, Canada
Posts: 3,197
I completely agree. I had an issue with my DDM OCC and Dave sent a replacement out promptly and without question. There aren't a lot of places that you get that type of service these days and it's a pleasure having DDM's continuing support of our platform.

To Dave, Ivy and all the gang at DDM, a big thank you!

WooHoo!!! Ordered a loaded Deep GXP on March 19th, 2008. Order number 0814D93708
Event code 3400 on April 12, 2008
Born April 30, 2008
Delivered to dealer May 23th, 2008
Delivered on May 27, 2008

Mods: lose the chicklets, VentureShield, Dual horns, AfterShock spoiler, Weathershield cover, Lil Chromies, Red calipers with black Solstice stickers, Opel GT antenna and
Solo GXP-RCD exhaust with Solo hi-flow cat!
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post #3 of 7 (permalink) Old 05-25-2016, 11:21 AM
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Join Date: Jul 2014
Posts: 1,936
I have been dealing with DDM for almost two years, I know a beginner, but what a group. I have a busy telephone and I know how hard it is to take that phone call in the middle of something. I really do not think in my 69 years I have ever experienced better customer support. I am so looking forward to meeting Dave and Ivey at the National.

Thank you DDM, you truly make this car more fun in performance, and your continuous we can/will help attitude is simply amazing.
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post #4 of 7 (permalink) Old 05-26-2016, 09:23 AM
King-Oka's Avatar
Join Date: Aug 2007
Location: PARADISE -Sunny Okanagan - BC Canada
Posts: 3,397
I also can endorse these comments. DDM has been fantastic with my needs over the many years I have dealt with them. For me it all started when I bought a used Stage 2 Supercharger kit off a guy on this forum. DAve chimed in and offered to support the re-install as if I had bought it from him. He was true to his word, and has supported me as well as any vendor ever could. The end result is that I have pretty much all of his gear , from Stage 3 S/C to brace set to fuel rails, and I will always send referrals his way. There are other more Agressive vendors out there, offering similar products, like charge pipes, but Dave will do what he says every time and make good any small issues that may come up.

Way to go DDM, to a person, you folks are all top drawer!

Check out Western Canada Kappa Club on Facebook !

My Garage https://www.solsticeforum.com/forum/g...ehicle_id=1132
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post #5 of 7 (permalink) Old 10-27-2016, 02:15 PM
CamelCityGXP's Avatar
Join Date: Sep 2016
Location: Winston-Salem, NC
Posts: 19
Great Customer Service

Just wanted to say thank you to Ivy. Talked to her today and she made this newbie not feel "stupid". Her advice was excellent. I got on the web, ordered my parts and signed up for the rewards program. Got an email that my stuff had already be scheduled to ship. It arrives tomorrow. WOW. I am in the next state, but not even a day to process. Thank you for your support of the forum and great advice and products. All the best.
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post #6 of 7 (permalink) Old 10-29-2016, 10:03 AM
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Join Date: Jun 2007
Location: North Vancouver BC
Posts: 6,435
I think DDM and Solo are probably the two best and most supportive vendors for our community. Superb service.

Current fleet:
1957 Jamaican bodied MGA
1958 MGA Twin Cam (race car)
1962 MGA Deluxe Coupe
1971 Jensen Interceptor
2009 Pontiac Solstice GXP Coupe
2007 BMW Z4M coupe
Recently departed: 1965 Jensen CV8, 1969 Lamborghini Islero S, 1988 Pontiac Fiero GT, 1969 MGC roadster
Mods at https://www.solsticeforum.com/forum/f...thread-102178/

Bill in BC
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post #7 of 7 (permalink) Old 10-29-2016, 11:09 AM
stungjoe's Avatar
Join Date: Aug 2016
Location: South-O-Dallas
Posts: 53
I haven't talked to Solo.....yet. HF cat in near future. I have talked with DDM and have their braces. Top notch customer service and honest replies have me won over. Plus their shipping expediency is above par!
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