Norm's Fiberglass - Pontiac Solstice Forum
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post #1 of 12 (permalink) Old 05-15-2019, 08:52 AM Thread Starter
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Norm's Fiberglass

Hi, I ordered and paid for a Classic Hood from Norms about 6 weeks ago but have been unable to contact him for the last 2 weeks. I have tried email, messenger and phoned several times but no response. His phone does not go to voice mail either. I would appreciate it if someone out there has any idea how to contact him or know if he is still in business. Thanks, Gary.
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post #2 of 12 (permalink) Old 05-15-2019, 09:32 AM
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Welcome to the forum.

I generally text him. If the hood is not in stock it can take several months to get into the production schedule and have a finished product shipped. Many of us have bought from him. I waited a year for my custom one off fenders. On the other hand, I have received side skirts in a month. It depends on what he has on hand and how busy he is. He is kind of a perfectionist and likes to spend time on each product to make sure its as good as he can make it.

His phone mail is generally full. I email him, PM him on this forum, or text him and generally get an answer within a day or so.

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post #3 of 12 (permalink) Old 05-15-2019, 09:54 AM
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Nothing unusual about your situation. He will contact you, he is a good guy. Just needs a better phone or office assistant. He runs a million miles a minute. Just be patient a little longer, I am sure you are in his cycle and he will take care of you.
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post #4 of 12 (permalink) Old 05-15-2019, 10:38 AM
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Agree with Ske. Nothing unusual just got some stuff the other day. If you read any posts you know how he works I knew that going in. He comes across to me as a good guy who does excellent work(very impressed) but is easily sidetracked. But he dosnt forget you when you get a hold of him your info's right there. Just a guess hes ignoring your call because theres nothing to tell he hasnt got to it yet. When I ordered said wouldnt take long, gave me a date was about 3 weeks delivered was close to 6 mo.. I didnt call for 4 mo. he gave me an update when I would call but it still was a while longer then he said. One guy on here is over a year
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post #5 of 12 (permalink) Old 05-15-2019, 10:46 AM
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Agree, the timeframe is not unusual. Normsfiberglass is basically a one man operation. Sometimes he has help in his shop, and sometimes he's doing everything himself and then some. Yes he could be better at communication, but again he's a very busy man. Hang in there.

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post #6 of 12 (permalink) Old 05-15-2019, 11:51 AM Thread Starter
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Thanks for the quick replies. I shall try to be more patient.
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post #7 of 12 (permalink) Old 05-15-2019, 12:42 PM
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It took me 4 months to get a tail center exhaust fascia, but man is it beautiful.
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post #8 of 12 (permalink) Old 05-15-2019, 04:50 PM
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Norm really got me angry when I purchased my hood from him...

The paint job (along with the superb quality of the hood) was so darn fantastic, I now have to get the rest of the car repainted to match the hood!!!

It's worth the wait...
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Last edited by riggs314; 05-15-2019 at 04:56 PM.
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post #9 of 12 (permalink) Old 05-15-2019, 06:22 PM
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I talked to Norm less than 2 weeks ago and he is slowly starting to get things caught up from a side diversion. Checked on my hood and fenders and they are ready to paint within a week or two. My order was placed Feb. 2018. I agree with "skersfan" be patient he has not forgot you and he will deliver!!
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post #10 of 12 (permalink) Old 05-16-2019, 07:40 AM
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My fenders and bumper also took quite awhile to get. But, when they arrived, they were *perfect*. I had to trim a bit off of the bumper to fit my Big Freaking Intercooler, but that was all. It would easily have fit a stock intercooler.

I know the delays can be frustrating and worrisome. But, Norm is a solid guy. The parts will arrive at some point.

Blue-ish 2006 2.4, Werks stage 1 turbo, Borla cat-back, DDM braces, Spec aluminum flywheel, Spec stage 2 clutch, Werks aluminum radiator, some gauges, RKSport hood, Morimoto FX-Rs, GReddy Profec, Norm's fenders

'07 GXP, RPM Stage 2, Solocatless downpipe, TCE Wilwood 6 piston front brakes, 4-piston rears , Stainless brake lines, slotted/drilled rotors, BC Racing BR coilovers, Performance Autowerks intercooler, DDMWorks CAI, charge pipes and braces
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post #11 of 12 (permalink) Old 05-16-2019, 03:13 PM
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Norm is an OK guy.My experience in the past is when you go in to these projects,you throw the calendar out the window. If you want a quality job & Norm does do quality work.as witnessed by others plus is willing to work with you with any changes or mods'I learned a long time ago, when you find a good fiberglass guy,(think corvette) its best to hang on to him

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post #12 of 12 (permalink) Old 05-16-2019, 04:51 PM
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Took me a couple of months to get my rear fascia but it was well worth the wait. He does first class work.

Bill
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