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Discussion Starter #1
I just got a voicemail from my dealer saying that my car (#112) is in the local staging area and will arrive tomorrow! Great news, but...

His voicemail says that they can't prep it completely until Monday and so, until they can get it into their garage on Monday, they plan to have it on the dealer showroom all weekend. (He says they will keep it locked up and not give any salesman the key.)

I haven't called him back yet and I need advice before I do. I want to say NO to showing it but what leverage do I have? It's his car until I pay the balance (minus the deposit), right? Or is it legally my car so I can tell him NO?

Small Dealer, are you out there with sage advice???
 

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Good luck! This seems to very common so far. Many folks seem to be getting their car Thursday or Friday and dealers aren't coughing them up until Monday. May be righteous, but sounds fishy to me.

Sorry, don't have any advise for you.
 

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camp out at the dealer sit there and be a total pain to everyone that comes near the car mybee they put it on a delare plate just so you go away
Bonzo said:
Good luck! This seems to very common so far. Many folks seem to be getting their car Thursday or Friday and dealers aren't coughing them up until Monday. May be righteous, but sounds fishy to me.

Sorry, don't have any advise for you.
 

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Prepping a vehicle is just taking the plastic covers off the seats, washing and waxing it. When I was a sales assistant at a leading Pontiac/GMC dealership and people's vehicles came in and they wanted them right away, we'd often let them take it the way they wanted it to appease the owner.

If you don't mind it being a little dirty tell them you'll take it when it comes in as is.
 

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Riles said:
Small Dealer, are you out there with sage advice???
Suggest that you believe it is in both of your interests to keep the car out of sight so nothing happens to it until it is available to be picked up by you. That you apologize, but you would really like the car not to be shown. That you understand it isn't rational, but neither is your love for a car you haven't seen yet. Also ask them to take it easy on the prep ride.

That should get things out in the open and see where it leads.


At our dealership, the showroom is the safest place to park a car. No one is ever in here. :)
 

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The car was ordered for you - your name is associated with that VIN & VOM. I would tell the dealer NO!!! - but maybe at a later date you will let them put it on the showroom floor for a day or two. I told my dealer not to wash my car, that I wanted to do it - that may be a way out (my car was dirty). Good Luck and don't be afraid to say NO!!! It is your car and you are the customer.
 

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Small Dealer said:
At our dealership, the showroom is the safest place to park a car. No one is ever in here. :)
I've often wondered where you found the time to be so helpful. Hopefully things will pick up soon.
 

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Small Dealer said:
At our dealership, the showroom is the safest place to park a car. No one is ever in here. :)
Yeah, but have you ever had a Solstice in your showroom?? :D
 

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SD has a good point, if they don't have time to prep it (which could certainly be true depending on schedule in the bay) then unprepped it should not appear in the showroom.
 

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NO NO NO NO No way

I would tell the dealer no way. I would recommend you purchase a car cover with a lock, tell the dealer you will cover the car and lock it up.
 

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Riles said:
I just got a voicemail from my dealer saying that my car (#112) is in the local staging area and will arrive tomorrow! Great news, but...

His voicemail says that they can't prep it completely until Monday and so, until they can get it into their garage on Monday, they plan to have it on the dealer showroom all weekend. (He says they will keep it locked up and not give any salesman the key.)

I haven't called him back yet and I need advice before I do. I want to say NO to showing it but what leverage do I have? It's his car until I pay the balance (minus the deposit), right? Or is it legally my car so I can tell him NO?

Small Dealer, are you out there with sage advice???
Tell him you'll prep it yopurself. ( wash)And pick the car up tomorrow.
 

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If I were you then the advise given by SD would be my approach, been tackful will produce a good exchange of communications between you and the dealer.
To all others my suggeation is, talk to your dealer NOW, do not wait until the car arrives and tell him/her what you want to have done with the car once it arrives.
 

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Would an extra hundred bucks help you persuade the dealer to get it prepped by tomorrow evening? Pays the overtime.

Trux
 

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do you think they are not going to clean it up before they 'put it on display'? to claim the car wouldn't be prepp'ed for delivery is a BS story. this is a car that is sold, not a car from the dealer's inventory for sale. if it is not your wish to have the car on display over the weekend, then they have no business displaying a car already sold to a customer.
i offered to let my dealer keep my car in his showroom for a week to display it because i know how difficult it is for anyone actually see a Solstice in person.
my dealer has been super, but it was MY decision-not his- to allow them to display it, and i set the rules as to to how it would be displayed ( as generous as my comfort zone would allow). i was assured that it would be behind a velvet rope and anyone wanting a closer look would be escorted by a salesperson. i think i'm being very accomodating here.
if they want to hold your Solstice over the weekend to let their mechanics do a quality check, fine- but to put it on the showroom floor to promote sales?- not without your consent!
 

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Wish You Well

My dealer received four cars, one of which was mine, late last night. They were all prepped and ready in the early afternoon today. The General Manager sent an email with a picture of my car being unloaded from the truck! Sales personnel were well prepared to "get us on the road". Three of us arrived from 3:30PM to 5:00PM to get our cars, which were aligned on the "patio" in the best looking line-up that you will ever see. The fourth car could not be picked up until Saturday, and it was in the protective custody of the showroom. Possibly this owner did not want his "on the lot" for others to man-handle. The car was marked Sold. I hope that others have such a positive experience. You can sense my relief -- receiving the car one month after its projected arrival - per invoice. I can say that the wait was worth it.
 

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Tell him you've waited 5 months for this car and every day counts. I'd take it unprepped. Tell them you'll come back on a Saturday afternoon if the'd like to show off the car.
 

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cdb said:
do you think they are not going to clean it up before they 'put it on display'? to claim the car wouldn't be prepp'ed for delivery is a BS story.
:agree:

Total BS
 

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Riles said:
I just got a voicemail from my dealer saying that my car (#112) is in the local staging area and will arrive tomorrow! Great news, but...

His voicemail says that they can't prep it completely until Monday and so, until they can get it into their garage on Monday, they plan to have it on the dealer showroom all weekend. (He says they will keep it locked up and not give any salesman the key.)

I haven't called him back yet and I need advice before I do. I want to say NO to showing it but what leverage do I have? It's his car until I pay the balance (minus the deposit), right? Or is it legally my car so I can tell him NO?

Small Dealer, are you out there with sage advice???
You can do what I did. Go down and pay for the car. Its then yours.. Than you tell them what to do.
 

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Discussion Starter #20
Thanks!

Thanks for all of the advice everyone... especially Small Dealer and Primus.

Primus, you can come by anytime today. :devil:

I got another call at 6:30 last night saying the car was at the dealer but, with kids at soccer and football practice, I couldn't get over there until ten minutes before they closed at 9:00.

But it IS my car and, as dirty as it is, it's beautiful!

Especially since the car has been in their hands since yesterday, I'm going to head over there later this morning to try to talk them out of their crazy notions.
 
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