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Discussion Starter · #1 ·
For my 2006 Solstice NA delivered 3/06, Pontiac advised me, some months after delivery, of an extended warranty on the catalytic converter. Yesterday I was at the dealer and confirmed the warranty is good until 3/16.
Has anyone had issues with the CC and had to use the extended warranty?
 

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For my 2006 Solstice NA delivered 3/06, Pontiac advised me, some months after delivery, of an extended warranty on the catalytic converter. Yesterday I was at the dealer and confirmed the warranty is good until 3/16.
Has anyone had issues with the CC and had to use the extended warranty?
A cat has no moving parts. Its really not even possible for something to go wrong with it. Extended warranties are almost never a good deal for the consumer, and its definitely the case here.

Why would Pontiac even offer a warranty on a single part? That seems really weird. Our cats do not have any issues or problemsI wouldn't even consider it.
 

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Hello,

Some owners may have a special coverage for this associated with their VIN. If you would like to find out, please send me your VIN so I can look into it further. Quick Silver, has your concern been resolved?

Erica Tiffany
Chevrolet Customer Care
 

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A cat has no moving parts. Its really not even possible for something to go wrong with it. Extended warranties are almost never a good deal for the consumer, and its definitely the case here.

Why would Pontiac even offer a warranty on a single part? That seems really weird. Our cats do not have any issues or problemsI wouldn't even consider it.
Oh no no no no. MANY N/A owners have had their catalytic convertors plug up - this guy included!

And this isn't an extended warranty that is a purchase. GM extended the warranty on the emissions to 8 years 80k miles (if I remember correctly.)

I'll post a link to the thread shortly.
 

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For my 2006 Solstice NA delivered 3/06, Pontiac advised me, some months after delivery, of an extended warranty on the catalytic converter. Yesterday I was at the dealer and confirmed the warranty is good until 3/16.
Has anyone had issues with the CC and had to use the extended warranty?
Yes,
GM extended the warranty on the Cat for the 06 MY because a high percentage of them were suffering early failures due to materials or manufacturing faults. They were breaking apart internally which results in them in a very short period of time becoming plugged up with debris. The end result is the cars will stop running and display a check engine light.

Since this is a manufacturing / design flaw, GM agreed to the extended warranty on all 06 year cats.

http://www.solsticeforum.com/forum/f12/extended-converter-warranty-2006-2007-2-4l-engines-57295/

Reproduced here for your convenience

Subject: 08300 -- SPECIAL COVERAGE ADJUSTMENT - EXTENDED CATALYTIC CONVERTER WARRANTY COVERAGE

Models: 2006-2007 PONTIAC SOLSTICE
2007 SATURN SKY
EQUIPPED WITH 2.4L ENGINE (LE5)

Condition
Some customers of 2006-2007 model year Pontiac Solstice vehicles, and 2007 model year Saturn SKY vehicles, equipped with a 2.4L engine (LE5), may comment on illumination of the malfunction indicator lamp (MAL) and/or lack of engine power. This may be caused by failure of the catalytic converter.

Special Coverage Adjustment
This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.

Dealers/retailers are to replace the catalytic converter. The repairs will be made at no charge to the customer.

Customers should not be charged for performing a system check when it is determined that the catalytic converter is not the cause of the customer complaint. Any additional necessary diagnosis and repairs that are not related to the catalytic converter are NOT covered by this special coverage. The customer should be informed that any further service that is not covered by the new vehicle warranty will not be covered by this policy.

Customer Reimbursement - For Pontiac US
All customer requests for reimbursement for previous repairs for the special coverage condition will be handled by the Customer Assistance Center, not by dealers.

A General Motors Customer Reimbursement Procedure and Claim Form is included with the customer letter.

Customer Letter
June 2009
Dear GM Customer:

As the owner of a 2006-2007 model year Pontiac Solstice or a 2007 model year Saturn SKY vehicle equipped with a 2.4L engine, your satisfaction with our product is very important to us.

This letter is intended to make you aware that some 2006-2007 model year Pontiac Solstice and 2007 model year Saturn SKY vehicles, equipped with a 2.4L engine, may have a condition where the malfunction indicator lamp illuminates, and/or there is a lack of engine power. This may be caused by failure of the catalytic converter.

Do not take your vehicle to your GM dealer/retailer as a result of this letter unless you believe that your vehicle has the condition as described above.

What We Have Done:
General Motors is providing owners with additional protection for the catalytic converter. If this condition occurs on your 2006-2007 model year Pontiac Solstice or 2007 model year Saturn SKY within 10 years of the date your vehicle was originally placed in service or 120,000 miles (193,000 km), whichever occurs first, the condition will be repaired for you at no charge . Diagnosis or repair for conditions other than the condition described above is not covered under this special coverage program.

What You Should Do:
Repairs and adjustments qualifying under this special coverage must be performed by a General Motors dealer/retailer. If you believe your vehicle has the condition covered by this special coverage, you may want to contact your GM dealer/retailer to find out how long they will need to have your vehicle so that you may schedule the appointment at a time that is convenient for you. This will also allow your dealer/retailer to order parts if they are not already in stock. Keep this letter with your other important glove box literature for future reference.

Reimbursement:
The enclosed form explains what reimbursement is available and how to request reimbursement if you have paid for repairs for the special coverage condition. Your request for reimbursement, including the information and documents mentioned on the enclosed form, must be received by GM by June 30, 2010.

If you have any questions or need any assistance to better understand related repairs, please contact your dealer/retailer. If you have questions related to a potential reimbursement, please contact the appropriate Customer Assistance Center at the telephone number listed below.

Pontiac: 1-800-620-7668 Saturn: 1-800-972-8876

We are sorry for any inconvenience you may experience; however we have taken this action in the interest of your continued satisfaction with our products.

General Motors Corporation
 

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I stand corrected, thanks!
Your statement is still accurate. In this particular instance, there is a problem with the design that is the issue.:thumbs:
 

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Discussion Starter · #9 ·
Thanks for all the comments. I have encountered issues with CC on other cars (yes, the internal structure can break apart and loose pieces can plug the exhaust causing power loss and a "Check Engine" warning light). My initial post was questioning our Forum's general experience with CC failures on the early models and how GM dealers respond to the GM-initiated extended warranty.
At 42K miles, I have not yet had a CC problem but did experience the differential failure that GM also handled under warranty on many early models, so I am expecting a CC problem sometime down the road.
 

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If the catalytic converter breaks up inside, be sure to have the dealer check the large catch can (muffler) for converter fragments which is a related part to this type of failure. No wonder the muffler is so big!
 

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Your statement is still accurate. In this particular instance, there is a problem with the design that is the issue.:thumbs:
True that! That's what can blow you away about it and you think "How the hell can a cat fail?"

To the OP - I'm not sure if you clicked on the link, but about a year and a half ago the cats were in short supply. Well, that's not true, they didn't EXIST. Not sure what the availability is now but haven't heard any complaints in quite a while.

I had a GM paid rental for about 3 months while they got resupplied.
 

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I had a failure of my catalytic converter in my 2006 (Apr. 2006 build) in March of this year at 43000 miles. Replaced by GM dealer under the special 10yr/120k mile GM warranty at no cost to me. Fortunately on mine, the ceramic block inside the converter didn't break into pieces, the entire block just broke loose from the shell and clanked around inside.
 

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CW - The dealer didn't have one on hand, but found one about an hour away. I consider myself lucky. I took my car in at 7:30am and was out the door by 1:30pm the same day. They wouldn't call out for the part until they did their own investigation of the problem. Of course that only consisted of me driving into the service area with the loose cat core clanking around.
 

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Cool. Yeah, it would be incredibly rare that the dealer would have one on the shelf but finding one at a dealer or distribution center is just as good. Glad you're back to go!
 

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and as far as extd warranties go, I would not buy one from some second rate company. you can bet that whatever breaks on your car will not be covered like you think. I had 34k miles on the 08 and I bought the extd warranty from the dealer thru GM with a $50 ded but that's because of the problems that can occur with the waterpump, rearend and anything else. I'm covered for 3 years. I've also had a bad experience with the home shield warranty. those are a joke.
 
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