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Discussion Starter · #1 · (Edited)
Sales, Ordering, & Allocation FAQ <--- Read here if you have ordering questions

There have been so many questions on ordering/allocations etc. I'd like to build an FAQ on the topic. I'll need small_dealer's help here :) If anyone else wants to pitch in that's fine too, we'll make it a group effort.

Put the question in the title area of the reply. Put the answer in the normal text area (see my example in next reply).

Here is the construction thread here if you want to feed items for this FAQ, thanks:
http://www.solsticeforum.com/forum/showthread.php?t=3991
 

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Discussion Starter · #2 ·
What's a VOM Number?

VOM stands for Vehicle Order Management. It's your order number within GM's system. It's 6 characters made up of numbers and letters.
 

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Discussion Starter · #3 ·
What's a "Zero-Zipper"?

"Zero zipper" is a forum nickname for a group of people who had a problem during the first 1000 ordering on 4/15. These people had the system reject their zip code as invalid if it started with a zero (such as 07470). This error caused these people to miss out on their chance to get a first 1000 car.

GM later gave dealers effected by this problem an extra car in their first allocation and promised this group of cars would be built just behind the first 1000 cars.
 

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Discussion Starter · #4 ·
What's the "Free Maintenance" group?

Again, a group of people had problem during the first 1000 ordering where their order appeared to complete but did not have the necessary internal reference numbers assigned to finalize the order. This caused them to miss out on the first 1000 program.

EOP HQ offered these people 24 months of free maintenance on their cars and promised they would be built soon after the first 1000 group.
 

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Discussion Starter · #5 · (Edited)
What are Event Codes?

Event codes show the status of the order in the system. Using your VOM order number the dealer can lookup your status (event code) in the syetem.


  • 1100 preliminary order placed/accepted at dealer
  • 1101 preliminary order added
  • 1102 preliminary order added thru web
  • 2000 order accepted by GM
  • 2001 order generated to dealer
  • 2005 order replaced with GM Prospec order
  • 2030 order re-edited
  • 2050 order changed
  • 2500 order is preferenced or "picked up"
  • 3000 order accepted by production control
  • 3100 order available to be sequenced
  • 3300 order scheduled for production
  • 3400 order broadcast (internal plant order produced)
  • 3800 vehicle produced
  • 4000 vehicle available to ship
  • 4104 bailment invoice
  • 4B00 bayed (note it's a letter "B" not 8)
  • 4106 release bailment
  • 4150 vehicle original invoice (dealer billed)
  • 4200 vehicle shipped
  • 4300 intermediate delivery
  • 4V03 EDD (estimated delivery date)
  • 4800 rail ramp unload
  • 5000 vehicle at dealer
  • 6000 vehicle delivered to customer
 
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