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7,210 Posts
Well what a farce. GM owes it's dealers something for this one. I'd suggest opening up another 1000 out of allocation as payback for the mess.
In the end I got in just under the wire to get one at 2:37 EST.
My dealer had several PCs going but at 1:58 the screens started locking up. Server too busy.....Server too busy....I knew this was trouble if their server couldn't handle 2000 people banging on it...shame on you GM...that's minor traffic to a website.
A couple of sales guys would get to 2nd screen and then it would lock up again. 2 PCs got hung up on an invalid zip code for the customer name & address. This was the zip code THEY brought back from THEIR database, it wasn't entered by the sales guy and it clearly was VALID. Those people were stuck and couldn't move forward, lost out on those orders.
You had a be pretty web savy to know if you crashed on the 2nd or 3rd screen not to go back but to just back up to previous page and start again.
My sales guy had a customer pickup so I took over after about 20 minutes. Every once and a while it would go like it was getting in and then back to main page. Page page kept saying "userid and password invalid" Several other people got that too and they said it didn't mean anything. Something told me what the heck I reset the password myself making sure caps was ON just in case I'm not sure if that did anything or I just got lucky but soon I got in, a bunch of screens, some checkboxes...qualified...blah, blah...OK boom it took.
Dealer got 2 EOPs in just under the wire. Maybe people started dropping off, don't know.
20 minutes into it the Gen Mgr was on the phone leaving a message for someone at GM about the mess they had made. He wasn't happy a happy camper with a room full of people with egg on his face.
:rant:
In the end I got in just under the wire to get one at 2:37 EST.
My dealer had several PCs going but at 1:58 the screens started locking up. Server too busy.....Server too busy....I knew this was trouble if their server couldn't handle 2000 people banging on it...shame on you GM...that's minor traffic to a website.
A couple of sales guys would get to 2nd screen and then it would lock up again. 2 PCs got hung up on an invalid zip code for the customer name & address. This was the zip code THEY brought back from THEIR database, it wasn't entered by the sales guy and it clearly was VALID. Those people were stuck and couldn't move forward, lost out on those orders.
You had a be pretty web savy to know if you crashed on the 2nd or 3rd screen not to go back but to just back up to previous page and start again.
My sales guy had a customer pickup so I took over after about 20 minutes. Every once and a while it would go like it was getting in and then back to main page. Page page kept saying "userid and password invalid" Several other people got that too and they said it didn't mean anything. Something told me what the heck I reset the password myself making sure caps was ON just in case I'm not sure if that did anything or I just got lucky but soon I got in, a bunch of screens, some checkboxes...qualified...blah, blah...OK boom it took.
Dealer got 2 EOPs in just under the wire. Maybe people started dropping off, don't know.
20 minutes into it the Gen Mgr was on the phone leaving a message for someone at GM about the mess they had made. He wasn't happy a happy camper with a room full of people with egg on his face.
:rant: